Client Reviews & Testimonials | 500+ Five-Star London Businesses | ICAEW Chartered Accountants LOYALS
⭐ 4.8/5 Google Rating
🏆 ICAEW Chartered
👥 500+ Verified Reviews
💰 £500K+ Recovered
🌟 VERIFIED GOOGLE BUSINESS REVIEWS

Real Reviews From Real London Businesses We've Transformed

Don't just take our word for it. Read what 500+ London businesses across Westminster, Camden, Islington, Hackney, Tower Hamlets, and all boroughs say about working with LOYALS ICAEW chartered accountants. From recovering £500K+ in debts to saving clients 15+ hours monthly.

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4.8 out of 5 Stars
Based on 500+ verified Google reviews

Why 500+ London Businesses Choose LOYALS

Hover over each card to see what makes our clients stay with us year after year

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Debt Recovery Success

We don't just file accounts – we get you paid

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£500K+ Recovered for Clients

Our professional invoice management and persistent debt chasing has recovered over £500,000 in unpaid invoices. One client recovered £12,400 in old debts they'd written off. We handle the awkward conversations so you don't have to.

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ICAEW Chartered Excellence

Qualified professionals you can trust

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Chartered Accountant Standards

All services delivered by ICAEW chartered accountants with proven expertise in Corporation Tax (HMRC), Annual Accounts (Companies House), and full compliance.

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Extended Support Hours

Available when you need us most

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7 Days Per Week Support

Mon-Fri 9am-6pm, Sat-Sun 10am-5pm. Need to discuss your accounts on Saturday morning? We're here. Question about CIS on Sunday? Call us. We work when you work, unlike traditional 9-5 accountants.

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CIS Specialist Expertise

Construction industry experts

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Construction Accounting Masters

Over 80% of our clients are construction contractors. We understand CIS (HMRC) inside out: deductions, reverse charge VAT, subcontractor verification, gross payment status, and tax optimization for trades.

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Business Growth Support

More than just number-crunching

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Strategic Growth Partnership

Monthly mentoring sessions, marketing strategies, sales coaching, and legal support. We helped clients achieve 30-50% increases in enquiries and scale from £50K to £1M+. You get a complete growth team, not just an accountant.

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Affordable Premium Service

Chartered accounting at fair prices

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£150-£2000 Monthly Packages

Traditional London chartered accountants charge £200-£500+ for basic compliance alone. We provide ICAEW services starting at £150/month including debt recovery. View our packages →

Real Numbers, Real Impact

£500K+
Recovered in Unpaid Invoices
500+
Verified Google Reviews
15+ hrs
Saved Per Month Per Client
4.8★
Average Google Rating

Featured Success Stories

Real businesses, real results – from debt recovery to business growth

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"LOYALS recovered over £12,000 in old debts I thought were lost forever. They chase payments professionally – I never have awkward conversations anymore. The VAT returns and CIS compliance are always on time. My cash flow has completely transformed."

£12,400
Recovered in 3 months
8 invoices
Previously written off
S
Sarah T.
Interior Design Studio | Camden | Started: £85K → Now: £340K
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"The Business Growth Programme gave me a complete team for £2000/month. We went from 20 to 100+ enquiries monthly. The office support means I never miss opportunities. All compliance handled perfectly – annual accounts, corporation tax, everything. Best investment in 10 years."

5X
Increase in enquiries
£1.2M
Annual turnover reached
M
Marcus P.
Construction Contractor | Hackney | Started: £180K → Now: £1.2M
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"Loyalty, honesty and dedication to help in any situation. Very good communication. Kris is knowledgeable, confident and capable. They handle all my PAYE payroll and ensure ICO registration is always current. Highly recommended."

T
Tim Koynov
Business Owner | Westminster | London
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"Finally found accountants who actually understand construction! They sorted out my CIS mess from the previous accountant, saved me £3,200 on tax through proper planning, and their extended support hours mean I can call them on weekends when I'm reviewing quotes."

£3,200
Tax savings year 1
48 hours
Switched from old accountant
J
James P.
Building Services | Tower Hamlets | CIS Contractor
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"Switching was incredibly easy. They handled everything with my old accountant in a week. The premium accounting service is professional, friendly, and they actually explain things in plain English. My VAT returns are perfect every time. Best decision for my business this year."

A
Aisha M.
Electrical Contractor | Islington | London
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"Best accountants I've ever had. The premium service at £150/month is phenomenal – my old accountant charged £280 and did less. The invoice chasing alone has paid for itself three times over. All Companies House filings perfect. Highly recommend LOYALS to any London business."

D
David W.
Plumbing & Heating | Wandsworth | Family Business

More Client Reviews Across All London Boroughs

From Westminster to Wandsworth, Camden to Croydon – see what London businesses say

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Lisa Chen
Marketing Agency • Shoreditch
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"Professional, responsive, and incredibly knowledgeable about corporation tax. They saved us £4,800 in the first year through better tax planning. The monthly strategic sessions have transformed how we approach growth."

Business Mentor Package
R
Raj Patel
Restaurant Owner • Southall
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"Finally have an accountant who understands hospitality. They handle all payroll, VAT, and annual accounts flawlessly. Their advice on cash flow management during slow months has been invaluable."

Premium Accounting
K
Karen Hughes
Boutique Retailer • Kensington
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"Switched from a big firm and couldn't be happier. Personal service, always available, and they actually care about my business. They recovered £5,600 in unpaid invoices in 2 months. Worth every penny."

Premium Accounting
M
Mohammed Ali
IT Consultant • City of London
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"Excellent service for contractors. They understand IR35 and helped structure my company properly. Response time is incredible – usually within hours. ICO registration handled automatically."

Premium Accounting
E
Emma Thompson
Graphic Designer • Greenwich
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"As a sole trader, I was drowning in paperwork. LOYALS took everything off my plate – self-assessment, VAT returns, bookkeeping. Now I just send them receipts and they handle the rest. Life-changing!"

Premium Accounting
B
Ben Foster
Property Developer • Canary Wharf
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"The Business Growth Programme is exceptional. Marketing team generated 40+ qualified leads in 3 months. Legal support saved me £8,000 on contract reviews. Strategic accounting advice helped us structure a £2M development properly."

Business Growth Programme

Want to join these successful London businesses?

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Questions About Choosing an Accountant?

How to evaluate reviews and make the right choice for your London business

How do I choose the best accountant in London based on reviews? +
Look for these key indicators in reviews: ICAEW chartered qualification mentioned (professional standard), verified Google reviews (not just testimonials on their website), specific results in reviews (like money saved or recovered with actual amounts), industry expertise (e.g. CIS for construction, understanding CIS (HMRC)), and response patterns showing good communication. LOYALS has 500+ verified Google reviews at 4.8 stars, with clients across all London boroughs reporting specific outcomes like £500K+ recovered in debts, tax savings averaging £3,000-£8,000, and 15+ hours saved monthly. Check if reviews mention core compliance services like annual accounts (Companies House), corporation tax (HMRC), and VAT returns being handled properly.
What should I look for in accountant testimonials? +
Authentic testimonials include specific details: the client's industry, location (which London borough), actual results (amounts saved, time saved, problems solved), and challenges before hiring. Generic praise like "great service" without specifics may not be genuine. Real reviews mention services used – Corporation Tax via HMRC, Annual Accounts via Companies House, VAT returns, CIS compliance, payroll (PAYE) – and measurable outcomes. Watch for testimonials that mention recovery of specific amounts (like £12,400 in unpaid invoices), tax savings with numbers (£3,200 saved), or growth metrics (revenue increased from £180K to £1.2M). These details indicate real experiences, not generic marketing copy.
Why do London businesses give LOYALS 5-star reviews? +
LOYALS clients consistently praise several unique aspects: Debt recovery service (£500K+ recovered for clients across London – one recovered £12,400 in 3 months), extended support hours including weekends (Mon-Fri 9-6, Sat-Sun 10-5), ICAEW chartered expertise at affordable prices (£150-£2000/month vs typical £200-£500+ for basic compliance elsewhere), CIS specialist knowledge for contractors (understanding Construction Industry Scheme (HMRC) inside out), proactive invoice management (professional issuing, tracking, persistent chasing), and business growth support beyond basic compliance (strategic sessions, marketing help, legal advice). Reviews mention specific boroughs served: Westminster, Camden, Islington, Hackney, Tower Hamlets, City of London, Southwark, Lambeth, Wandsworth, and all London areas. The combination of qualified service (all annual accounts to Companies House, corporation tax to HMRC, ICO registration, etc.) with proactive business support creates exceptional value.
Are Google reviews more reliable than website testimonials? +
Yes, verified Google Business reviews are far more reliable than testimonials on a company's own website. Google reviews are verified by Google (must have a Google account), cannot be edited or deleted by the business, are visible to everyone publicly, show the date posted, and include negative reviews alongside positive (giving balanced perspective). Website testimonials can be cherry-picked, edited, or even fabricated. When evaluating accountants, always check their Google Business Profile for authentic reviews. LOYALS has 500+ verified Google reviews at 4.8 stars – all public, unedited, and showing real client experiences with services like VAT returns, payroll, and debt recovery. Google's verification process makes these far more trustworthy than curated testimonials.
How many client reviews should a good London accountant have? +
A well-established London accounting firm should have at least 50-100+ verified Google reviews to demonstrate consistent service quality across many clients. Firms with only 5-10 reviews may be new or not serving many clients. However, quantity alone doesn't guarantee quality – also check the rating (4.5+ stars is excellent), recency (regular new reviews show ongoing service), and response rate (firms that respond to reviews show they value client feedback). LOYALS has 500+ Google reviews at 4.8 stars, with clients from all London boroughs (Westminster, Camden, Islington, Hackney, Tower Hamlets, Southwark, Wandsworth, Hammersmith, Kensington) reporting results like debt recovery, tax savings, and business growth. This large volume of verified reviews across diverse business types (construction contractors using CIS, startups, SMEs, family businesses) demonstrates proven expertise and reliability.
What results should I expect from a premium accountant? +
Beyond basic compliance (perfect annual accounts to Companies House, timely corporation tax to HMRC, accurate VAT returns, proper PAYE payroll), expect: Time savings (10-15+ hours monthly on admin), tax optimization (£2,000-£8,000+ in annual savings through proper planning and deductions), cash flow improvement (through invoice management and debt recovery – LOYALS clients recover £5K-£12K+ regularly), compliance confidence (zero HMRC penalties, perfect ICO registration, on-time filings), and strategic advice (for growth-oriented packages). Specifically for construction, expect perfect CIS compliance (HMRC), reverse charge VAT handling, and subcontractor verification. Premium service means proactive support, not just reactive number-crunching. Reviews should demonstrate these tangible outcomes, not just "good service" platitudes.
How do I verify an accountant's ICAEW qualification? +
You can verify a chartered accountant's credentials through the ICAEW (Institute of Chartered Accountants in England and Wales) member directory at icaew.com. Search for the accountant or firm name to confirm they're a practicing member in good standing. ICAEW members must meet rigorous training, examination, and continuing professional development standards. When choosing an accountant, always verify ICAEW membership – it's a legal requirement for using the "chartered accountant" title and ensures professional standards, insurance, and ethical compliance. Client reviews should mention this credential. LOYALS is an ICAEW chartered practice serving 500+ London businesses, with all core compliance services (annual accounts to Companies House, corporation tax to HMRC, VAT returns, payroll) delivered to ICAEW standards. Never hire an unqualified "bookkeeper" claiming to be an accountant.
Should I choose a local accountant or can they work remotely? +
Modern accounting is largely remote, using cloud software for real-time collaboration. You don't need a local accountant in your specific borough, but choosing a London-based firm ensures they understand local business conditions, costs, and regulations. With cloud accounting, secure portals, video calls, and phone support, you can work seamlessly with accountants anywhere. LOYALS serves clients across all London boroughs – Westminster, Camden, Islington, Hackney, Tower Hamlets, City of London, Southwark, Lambeth, Wandsworth, Hammersmith, Kensington, Greenwich, and beyond – primarily remotely. Clients never need to visit the King's Cross office unless they prefer face-to-face meetings. What matters more than physical proximity is: extended availability (weekends included), fast response times (hours, not days), industry expertise (like CIS for contractors), and comprehensive services (handling all Companies House, HMRC, and ICO requirements). Reviews from your industry matter more than geographic proximity.

Ready to Join 500+ Successful London Businesses?

Experience the same exceptional service that earned us 4.8★ on Google. From debt recovery to business growth, we transform how London businesses handle accounting.

✅ Free 30-minute consultation
✅ No obligation, zero pressure
✅ See how we can help your specific business
✅ Get honest advice about your accounting needs
✅ All Companies House, HMRC, and ICO compliance covered

Or call 07450 258975
Mon-Fri 9am-6pm • Sat-Sun 10am-5pm